Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. 

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Standard shipping within the United States typically takes 3-7 business days after processing. Delivery delays can occasionally occur due to factors beyond our control, such as weather conditions or carrier delays.

Shipping Restrictions:
We currently only ship within the United States. 

Order Tracking:
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. 

Damages & Lost Packages:
We are not responsible for packages lost or damaged during shipping. However, if you receive a damaged item, please contact us immediately.

Returns & Exchanges:
Please refer to our Return Policy for details on returning or exchanging items.

For any questions regarding shipping, feel free to contact us at kaisacollective@gmail.com